Workforce Development

The Literacy Center (TLC) offers the following programs:

“With this course, I have gained a competitive advantage, increased my efficiency, and expanded my knowledge and skills.”

Administrative Professional Training Program

TLC is a key partner in helping our community’s employers meet their workforce needs. Currently, there is a vital demand for qualified administrative office staff. TLC offers a training program to prepare individuals for administrative office positions. These positions will include Administrative Assistants, Office Managers, Coordinators, Executive Assistants, Receptionists, Office Assistants, and other support positions with local businesses, organizations, and agencies. The program provides instruction for the unemployed, underemployed, and career changers.

The curriculum will include the following:

- Clerical Skills (Filing, Inventory, Sorting & Delivering Mail, Scheduling Appointments, etc.)
- Communication Skills
- Customer Service
- Interview Prep
- Job Search
- Microsoft Office (Outlook, Word, Excel, PowerPoint, & Publisher)
- Organization Skills
- Planning Skills
- Preparing for Job Fairs
- Presentation Skills
- Problem Solving Skills
- Professional Etiquette
- Resume Writing
- Team Building
- Time Management
- Typing Instruction

Additionally, the series will feature Guest Speakers who are HR Professionals/Recruiters as well as current Administrative Professionals. A Team Building Project and Presentation will help students learn real-world skills. The program will also include the following: weekly meetings with a Career Counselor, internship opportunities for those individuals who do not have previous work experience or would like additional work experience, and job placement assistance.

Prerequisites for the program include: HS Diploma or GED, background check, resume, eligibility to work in the U.S., English language proficiency, and basic knowledge of computers and typing skills.

Next Class: In-Person April 11th-June 9th

Mondays-Fridays 9am-2:30pm

*Attendance at one of the below information sessions is required to enroll in the Admin Spring session:

Information Sessions:

Tuesday, March 21st at 10am – Register Here

Tuesday, March 28th at 1pm – Register Here

Tuesday, April 4th at 5pm – Register Here

For additional questions, please email Joanny at jarboleda@theliteracycenter-lv.org. 610-435-0680 ext. 804

Class Registration

Instructions on registration and enrollment will be given at the info sessions.

Computer Classes

TLC offers the following classes:

Introduction to Computers
Introduction to Internet
Introduction to Typing
Introduction to Microsoft Word
Introduction to Microsoft Excel
Introduction to Microsoft PowerPoint
Introduction to Microsoft Outlook
Introduction to Microsoft Publisher
Intermediate Microsoft Word
Intermediate Microsoft Excel
Intermediate Microsoft PowerPoint
Intermediate Microsoft Outlook
Advanced Microsoft Word
Advanced Microsoft Excel
Advanced Microsoft PowerPoint
Advanced Microsoft Outlook

Class Registration

Step 1: Complete the Online Application and Class Registration

Click here to complete your online application and class registration. Be sure to read and complete both forms carefully. If you need help completing the application, please call our Help Desk at 610-435-0680, Ext. 804.

Step 2 You will receive an email with the Zoom link and instructions for next steps.

Be sure to check your spam/junk folder for our email, as it is common to have delivery problems because of automated filters.

Job Search & Soft Skills Workshops

TLC offers the following classes for individuals searching for employment:

How to Search for a Job
How to Write a Resume
Interview Prep
Networking 101

The following soft skills workshops are offered throughout the year:

Professional Etiquette
Goal Setting
Time Management
Workplace Communication
Teambuilding

Class Registration

Step 1: Complete the Online Application and Class Registration

Step 2 You will receive an email with the Zoom link and instructions for next steps.

Be sure to check your spam/junk folder for our email, as it is common to have delivery problems because of automated filters.

Career Counseling

Individual career counseling is available to anyone who would like assistance finding employment. The Counselor develops a custom plan that helps each individual attain their professional goals.

Career Counseling Registration

Step 1: Complete the Online Application and Class Registration

Step 2 You will receive an email with instructions for next steps to set up an appointment with the Career Counselor.

Be sure to check your spam/junk folder for our email, as it is common to have delivery problems because of automated filters.

Annual Job Fair & Hiring Events

TLC hosts an annual job fair with 30 employers every May. Leading up to the Fair, TLC provides Job Fair Prep Workshops that help job seekers properly prepare for the fair so they get the most out of it. Check our News & Events page in the Spring for the next Job Fair date.

Throughout the year, TLC offers hiring events with individual employers.

Upcoming Hiring Events:

PPL Corporation

Tuesday, February 28th 12:30pm-3:30pm

In-person at 1132 Hamilton St, Allentown 3rd floor.

Walk in anytime during the hiring event. No registration required.

If you are interested in any of the programs or services above, please contact Joanny Arboleda at 610-435-0680 Ext 804 or jarboleda@theliteracycenter-lv.org

Class Registration

Step 1: Complete the Online Application and Class Registration

Step 2 You will receive an email with the Zoom link and instructions for next steps.

Be sure to check your spam/junk folder for our email, as it is common to have delivery problems because of automated filters.

Work From Home (WFH) Training Series

Work From Home (WFH) Certification

The Literacy Center has launched a new online certification program focused on working from home in response to the COVID-19 pandemic. The live, interactive, instructor-led classes are provided to participants completely free of charge.

The “Work From Home (WFH) Certification” was developed to give participants the tools they need to work remotely. The 20-hour training program features technology tools and software, communication, workflow, productivity and time management, working in virtual teams, compliance and security, critical thinking, and guest speakers with professional WFH experience. Graduates of the program will earn the TLC Work From Home (WFH) Certification.

Morning, afternoon and evening classes will be offered. Attendance at an online information session is required for participation in the program. Click here to learn more.

How to Find Work From Home (WFH) Jobs

Introducing a new, FREE 10-hour online training program with live, interactive, instructor-led classes to provide you with the necessary job search strategies to find a Work From Home (WFH) job. Learn where to find WFH jobs, how to customize your resume and cover letter, and how to prepare for a virtual interview.

Morning, afternoon, and evening classes will be offered. Attendance at an online information session is required for participation in the program.

Next Class: February 7th-11th, Monday-Friday 9am-11am

Info Sessions:

Wednesday, Feb 2nd at 10am – Register Here

Thursday, Feb 3rd at 5pm – Register Here

Class Registration

Step 1: Complete the Online Application and Class Registration

Step 2 You will receive an email with the Zoom link and instructions for next steps.

Be sure to check your spam/junk folder for our email, as it is common to have delivery problems because of automated filters.

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