Workforce Development

The Literacy Center (TLC) offers the following programs:

“With this course, I have gained a competitive advantage, increased my efficiency, and expanded my knowledge and skills.”

Administrative Professional Training Program

TLC offers a training program to prepare individuals for administrative office positions.  These positions will include Administrative Assistants, Office Managers, Coordinators, Executive Assistants, Receptionists, Office Assistants, and other support positions with local businesses, organizations, and agencies.  The program provides instruction for the unemployed, underemployed, and career changers.

The curriculum will include the following:

    • Clerical Skills (Filing, Inventory, Sorting & Delivering Mail, Scheduling Appointments, etc.)
    • Communication Skills
    • Customer Service
    • Interview Prep
    • Job Search
    • Microsoft Office (Outlook, Word, Excel, PowerPoint, & Publisher)
    • Organization Skills
    • Planning Skills
    • Preparing for Job Fairs
    • Presentation Skills
    • Problem Solving Skills
    • Professional Etiquette
    • Resume Writing
    • Team Building
    • Time Management
    • Typing Instruction

Additionally, the series will feature Guest Speakers who are HR Professionals/Recruiters as well as current Administrative Professionals.  A Team Building Project and Presentation will help students learn real-world skills.  The program will also include the following: weekly meetings with a Career Counselor, internship opportunities for those individuals who do not have previous work experience or would like additional work experience, and job placement assistance.

Prerequisites for the program include: HS Diploma or GED, background check, resume, eligibility to work in the U.S., English language proficiency, and basic knowledge of computers and typing skills.

For additional questions, please email Erin Anderson at 610-435-0680 Ext 810 or eanderson@theliteracycenter-lv.org

Class Registration

Instructions on registration and enrollment will be given at the info sessions.

Digital Literacy Program Classes

TLC offers the following classes:

  • Introduction to Computers & Windows
  • Introduction to Internet & Email
  • Introduction to Typing
  • Introduction to Microsoft Word
  • Introduction to Digital Literacy
  • Zoom Fundamentals
  • Introduction to Microsoft Excel
  • Introduction to Microsoft PowerPoint
  • Introduction to Microsoft Outlook
  • Digital Citizenship for the Workplace
  • Intermediate Microsoft Word
  • Intermediate Microsoft Excel

Class Registration

Step 1: Complete the Online Application and Class Registration

Click here to complete your online application and class registration. Be sure to read and complete both forms carefully. If you need help completing the application, please call our Help Desk at 610-435-0680, Ext. 804.

Step 2 You will receive an email with the Zoom link and instructions for next steps. 

Be sure to check your spam/junk folder for our email, as it is common to have delivery problems because of automated filters.

TLC offers the following classes for individuals searching for employment:

  • How to Search for a Job
  • How to Write a Resume
  • Interview Prep
  • Networking 101 

The following soft skills workshops are offered throughout the year: 

  • Professional Etiquette
  • Goal Setting
  • Time Management
  • Workplace Communication
  • Teambuilding

Class Registration

Step 1: Complete the Online Application and Class Registration

Click here to complete your online application and class registration. Be sure to read and complete both forms carefully. If you need help completing the application, please call our Help Desk at 610-435-0680, Ext. 804.

Step 2 You will receive an email with the Zoom link and instructions for next steps. 

Be sure to check your spam/junk folder for our email, as it is common to have delivery problems because of automated filters.

Career Counseling

Individual career counseling is available to anyone who would like assistance finding employment.  The Counselor develops a custom plan that helps each individual attain their professional goals.

Career Counseling Registration 

Contact Erin Anderson at 610-435-0680 Ext. 810 or eanderson@thelitearacycenter-lv.org to make an appointment. 

Annual Job Fair & Hiring Events

TLC hosts an annual job fair with 30 employers every May.  Leading up to the Fair, TLC provides Job Fair Prep Workshops that help job seekers properly prepare for the fair so they get the most out of it.  Check our News & Events page in the Spring for the next Job Fair date.

Throughout the year, TLC offers hiring events with individual employers.

Lehigh Valley Health Network Hiring Event at The Literacy Center on Wednesday, September 27th 12:30pm-3:30pm.  

In-person at 1132 Hamilton St, Allentown 3rd floor.

Walk in anytime during the hiring event. No registration required.

If you are interested in any of the programs or services above, please contact Erin Anderson at 610-435-0680 Ext. 810 or eanderson@theliteracycenter-lv.org

Class Registration

Step 1: Complete the Online Application and Class Registration

Click here to complete your online application and class registration. Be sure to read and complete both forms carefully. If you need help completing the application, please call our Help Desk at 610-435-0680, Ext. 804.

Step 2 You will receive an email with the Zoom link and instructions for next steps. 

Be sure to check your spam/junk folder for our email, as it is common to have delivery problems because of automated filters.

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